We’ve made it as easy as 1-2-3 for your policyholders to ensure coverage during the transition. Just click play to see how you can help.
We’re working hard to make the switch to AMsuite a smooth one for you and your customers. As part of the transition, we need your policyholders to take three easy steps to ensure they maintain coverage:
A few weeks before their current policy expires, your customers will be notified that it won’t automatically renew. Instead, they’ll be sent a replacement offer from American Modern Property & Casualty. To maintain coverage, all policyholders—including those on EZPay automatic payments—need to accept that offer.
We’ve outlined the three steps in the graphic above. Just for emphasis:
EZPay customers are accustomed to automatic renewals and payments. For the EZPay customers who have not recently reauthorized (on the new form), activation of the replacement policy will not happen automatically and they will be switched to an invoice payment plan. These customers must activate the replacement policy to ensure coverage continues. They will have the option to enroll the new replacement policy in EZPay automated payments again upon activation at amig.com/mypolicy. If your customers have recently reauthorized their EZPay account (on new forms), activation of the replacement policy will happen automatically and their coverage will continue under the replacement policy.
Start and end dates vary, and it’s a state-by-state process, too. It’s likely that you’ll have customers undergoing conversion for a 12-month period, depending on when the process begins in your state. Check with your TSM for more details about your specific state(s).
YES! Policyholders may also activate their policies by mailing a check or over the phone by calling 800-543-2644. Make checks payable to: American Modern Property and Casualty Insurance Company. Mail to: American Modern P&C, PO Box 740167, Cincinnati, OH 45274
No. The policy number for the new replacement policy will NOT be the same. Please let customers know they should reference the policy number for the replacement policy for future transactions.