Contact Us

When your customers have questions about specialty insurance, we know you need to find answers fast. Whether you’ve got an opportunity to grow your business or need to talk-through eligibility questions, coverage options, claims or underwriting, we’re always here when you need us.

Customer Assistance
800-543-2644
800-217-5150 fax
Contact for:
Service on behalf of your customers
Hours of Operation: 8am - 8pm EST
Claims
800-375-2075
513-947-4040 fax
Contact for:
Opening a claim
Claim status
Residential Underwriting
800-543-2644
Contact For:
Underwriting eligibility, coverage options, and required documentation
Recreational Underwriting
800-543-2644
Contact For:
Underwriting eligibility, coverage options, and required documentation
Elite - Collector Car; Marine - Watercraft
Underwriting - for all others
Commercial Lines Underwriting
800-723-3722 X9, 6925
513-947-4200 fax
Contact for:
10+ program
Underwriting eligibility, coverage options, and required documentation
Producer Management
800-759-9008 X2140
866-624-1921 fax
Contact for:
Licensing, appointments, or contracts
System Support
866-527-9583
Live Chat available in AMsuite and modernLINK
Contact for:
System error messages
Troubleshooting complex problems

Agency Management System Integration
Contact for:
ACORD AL3 Policy and Commission Downloads