American Modern Transforms Agent Experience With New AMsuite Policy Management System

–Enhanced Personal Lines Products Compliment New System–

American Modern Insurance Group, Inc. (American Modern) is rolling out a new quoting and policy management agency system for its personal lines products. The AMsuite® system bundles together quoting, policy management, claims, reporting, and data analysis functions to provide agents with a single integrated, easy-to-use solution for American Modern® products.

“The new AMsuite system was developed using the industry-leading Guidewire InsurancePlatform™ and user experience based on direct feedback from our agents,” said Kevin Morreale, Chief Sales and Marketing Officer for American Modern. “AMsuite is all about ease of doing business with American Modern. For example, AMsuite offers a streamlined quote and bind interface allowing agents to get an accurate quote more quickly and intuitively. We’re excited about the opportunities the new portal will offer our agents to write profitable business hassle-free.”

AMsuite will replace modernLINK® and is currently available for all personal lines products in 25 states; the target is to complete nationwide rollout by the end of 2019. Throughout the roll-out period and beyond, American Modern will continue to look for new ways to enhance AMsuite. For example, in March 2018, a more streamlined quote and bind portal was added to allow agents to obtain a quote more quickly and intuitively.

Specialty Product Refresh

American Modern has also enhanced many of its personal lines products to provide agents with new options to meet their customers’ unique needs.

“In support of the new AMsuite agent portal, we gave all of our personal lines products a major refresh to further optimize the customer experience by providing more coverage options and the ability to create a tailored policy,” said Morreale.

Updated personal lines products are available through AMsuite including coverages for rental properties, seasonal homes, vacant property, renovations and full-time site-built and manufactured homes, as well as collector vehicles, watercraft, motorcycles and ATVs/UTVs. These coverages now offer many new options, discounts, or other enhancements to meet customer needs. Some highlights include:

  • Property coverage now has up to 10 available discounts, such as approved association membership, paperless documents and no claim in past three years, making it possible for qualifying customers to save 20% or more.
  • Expanded billing payment plans include a green discount if the customer goes paperless.
  • Electronic signature is available for required forms saving the customer time and hassles.
  • Extended replacement cost now available for manufactured homes

“As a specialty insurance company, we’re  continually looking for new ways to further strengthen how our agents conduct business with us and help customers protect their property their way,” said Morreale. “Together, AMsuite  and our newly enhanced products have transformed the way our agents interact with us and offers agents and customers options to build a better policy.”

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American Modern
American Modern is a widely recognized specialty insurance leader that delivers products and services for residential property--like manufactured homes and specialty dwellings--and for consumers in the recreational market, including owners of boats, personal watercraft, classic cars, motorcycles, ATVs and snowmobiles. For more information, visit .