It's what our customers say that is important
A third-party survey company regularly checks with our customers to be sure that we are providing the best service we can. Here are some findings from the latest survey:
- 91 percent would recommend us to family and friends
- 92 percent plan to renew their American Modern specialty insurance policy
- The renewal numbers jump to 99 percent for collector car policyholders, and 97 percent for customers with our boat policy
Putting in a good word
I've insured my mobile home with American Modern since 2001. When my air conditioner broke, I got $900 so I could replace the unit, thanks to the Breakdown Endorsement coverage that's on my policy. Without this coverage, I would have had to pay for it all myself. American Modern made it easy, too – I filed the claim, and received my money quickly. I was really glad I had the coverage, and have been happy with the service American Modern has given to me.
Roderick Adams, Gulfport, Mississippi
I recently had my Honda Accord window smashed in and a great many of my CDs stolen. I have Renter Insurance with American Modern, so I called and filed a claim – expecting the entire process to be a hassle. Well, not only did I receive prompt payment for the stolen property, I also received exceptional service and care, which truly made a bad situation so much better for me and my family. I would recommend American Modern to anyone who rents!
Ronda Munoz, Upland, California
I was with Hagerty for 12 years before I quoted with American Modern for kicks and realized I could save money while receiving the same coverage. American Modern has saved me $85 per car per year on my two Corvettes.
Jim Degan, Avon, Indiana
I wanted to take this opportunity to tell you how much I appreciated your helpfulness and sincerity in handling my claim in the Oakridge fire . . . . My claims adjuster was very helpful and compassionate in handling my claim and was always available to answer the many questions presented by me at this tragic time.
Mary Jean Patton, Granada Hill, California
