Policy Service

Policy Service > File a Claim > What to Expect

The last thing you need is a carrier with poor claims service. American Modern is recognized throughout the industry for our exceptional claim processing.

Speed. We settle 3 out of 4 property claims within three weeks.

Responsiveness. We speak to almost 75 percent of our customers within 24 hours of receiving the first notice, often the same day.

Accuracy. More than 90 percent of our claims are handled by our own staff adjusters, which produces accurate and fast claims handling. We have more than 150 field adjusters and 300 claims associates ready to help you.

Expertise. You don't want an adjuster who only sees a few manufactured home or RV claims a year to evaluate your loss. Our adjusters are experts in their field.

File a Claim

• What You'll Need to Do
• What to Expect