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| At a time like this, you really need your insurance company to come through for you. |
We know you're trying to recover from a loss. So, we'll do everything we can to meet your claim needs and to make the process easier.
It's important to us that we make a difference. Our specially trained Claims representatives and Adjusters are prepared to give you fast, courteous, and efficient
assistance in the handling of your claim. We're proud of the fact that historically, nearly 90% of the property damage claims we inspected were completed within 30
days.
In this section of our Web site, you'll find useful information about our claims service, options on how to report
your claim, simple forms to file your claim online, a list of
Frequently Asked Questions, and links to Web sites that provide weather updates.
What happens when I have a claim?
We sincerely hope that you never have the misfortune to suffer a loss. However, if you do, American Modern wants you to know that we're here for you. Report your claim
as soon as possible, even if you don't have all of the needed information. The sooner you report your claim, the sooner we can help get your life back on track.
We have several ways to report a claim:
- Dial our Toll-Free number at 1-800-375-2075
(8:00 am to 7:00 pm eastern standard time)
- Fax your loss information to:
- Complete an
online form and submit to American Modern
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- Mail your information to:
American Modern Insurance Group
P.O. Box 5323
Cincinnati, Ohio 45201-5323
When reporting a claim:
- Have the policy number ready
- State the policyholder's full name and address
- Provide the name and telephone number of someone to contact throughout the entire claims process
- Voice any questions to the Claims Adjuster Immediately
- Provide a brief description of the loss including:
- When and what was damaged or lost
- How safe the damaged property is now
- Injuries related to the damage or loss
- Whether you need temporary repairs
Whether you notified authorities such as police, fire department or ambulance.
(Note: If you are completing an online form, you will also be asked to fill in the above information.)
The answers to questions regarding your claim are just a toll-free call away!
Last Updated on May 9, 2006
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